I just finished reading The COACH Model by Keith Webb in preparation for a three day coaching workshop training. Terry wrote a great summary of the book on her blog.
Coaching values the coachee’s past experience, honors their knowledge and
decision-making skills, and fosters their ownership of chosen action steps.
Keith Webb’s, The Coach Model, offers an excellent process that helps me to focus on coaching rather than talking, and enables me to help the person I’m coaching discover solutions for themselves.. You’ll notice that Webb’s five process steps spell COACH so that it easy for to remember. Here is a quick summary of how it works:
CONNECT — How are you?
A good coach begins the conversation catching up on anything that has been going on since their last time together. This “small talk” helps to build relationship trust and ensures there is no major distraction going on that might sabotage the discussion that day. An especially difficult situation may require rescheduling the appointment or simply acknowledging the trial may lessen the pressure enough to continue with the…
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